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How to Choose an Arbitrator: What Businesses Should Consider
  • Blog
  • | 21 October 2025

How to Choose an Arbitrator: What Businesses Should Consider

Are you in a business conflict and looking to see if arbitration is the best way? How do you select an arbitrator who can efficiently resolve your case while guarding your rights under the law? PD Legal recognizes that arbitration within Singapore can be complicated and choosing the correct arbitrator is one of the key steps for any business intending to settle conflicts effectively. As a lawyer firm in Singapore, we’ve guided many clients through this process, balancing the benefits of arbitration against traditional litigation. 

What Makes Arbitration Different from Litigation?

Many businesses in Singapore ask whether arbitration is better than litigation.

  • Arbitration is an alternative dispute resolution method that allows parties to settle conflicts outside the courtroom. It offers more control, flexibility, and privacy, benefits often unavailable in traditional court processes. 
    Arbitration can be faster and more cost-efficient than litigation.
  • It maintains confidentiality for sensitive business information.
  • Parties can select an arbitrator who has expertise relevant to their dispute. 

For many businesses, these advantages make arbitration a preferred choice for resolving commercial disagreements effectively. 

What Is the Role of an Arbitrator?

An arbitrator is an independent, neutral decision-maker responsible for managing the arbitration process and delivering a fair outcome. Similar to a judge, the arbitrator listens to both parties’ evidence and makes a legally binding decision. However, unlike in litigation, the parties have a say in who will preside over their dispute. 

The ideal arbitrator must demonstrate impartiality, strong analytical skills, and a deep understanding of both the law and the specific industry. Their ability to manage complex disputes efficiently often determines the success of the arbitration process. 

What Should Businesses Consider When Choosing an Arbitrator?

Selecting an arbitrator is not just about availability — it’s about trust, expertise, and efficiency. Businesses should carefully evaluate the following factors: 

  • Experience: The arbitrator should have substantial experience handling both domestic and international arbitration cases.
  • Expertise: They should possess in-depth knowledge of the relevant legal and industry context.
  • Reputation: Look for a professional known for fairness and neutrality.
  • Efficiency: Their ability to manage hearings and issue timely decisions is crucial. 

A well-chosen arbitrator ensures that the arbitration process remains fair, efficient, and aligned with your business’s goals. 

Why Is Industry Expertise Important When Selecting an Arbitrator?

In business disputes, technical and industry-specific knowledge can make or break a case. An arbitrator with expertise in sectors such as construction, finance, technology, or energy understands the nuances of the industry, which helps avoid unnecessary confusion or misinterpretation. 

What Questions Should You Ask Before Appointing an Arbitrator?

Before finalizing an arbitrator, it’s important to conduct due diligence. Asking the right questions helps assess their suitability and reliability. 
Key questions to ask include: 

  • How many arbitration cases have you handled that are similar to ours?
  • What is your approach to managing complex disputes?
  • Are you available to meet the expected schedule and timelines?
  • How are your fees structured, and are there any additional costs? 

These questions help you evaluate the arbitrator’s experience, working style, and ability to meet your expectations — ensuring your dispute is managed effectively from start to finish. 

How Does Arbitration Work in Singapore?

Singapore has become one of the world’s leading arbitration hubs, known for its fairness, neutrality, and efficiency. The Singapore International Arbitration Centre (SIAC) provides a robust framework that supports both local and international dispute resolution. 
Arbitration in Singapore is governed by the Arbitration Act and International

Arbitration Act, which provide strong legal backing for enforcing arbitration agreements and awards. Businesses benefit from experienced arbitrators, well-defined procedures, and a supportive legal environment — making arbitration a trusted method for resolving disputes. 

What Are the Key Takeaways When Choosing an Arbitrator?

Choosing an arbitrator is one of the most crucial steps in ensuring a fair and efficient dispute resolution process. Businesses should look for: 

  • Relevant experience in arbitration and industry-specific cases.
  • A proven record of impartiality and professionalism.
  • A clear communication style and efficient case management skills. 

By focusing on these elements and working with a trusted law firm like PDLegal, businesses can approach arbitration with confidence, knowing that their interests are well protected. 

How We Assist in Choosing an Arbitrator?

Choosing the right arbitrator can be overwhelming, especially with so many factors to consider. At PD Legal, we break the process into clear steps to help businesses make informed decisions. 

  • Reviewing your dispute to determine the best arbitration strategy.
  • Shortlisting potential arbitrators with relevant experience.
  • Providing advice on balancing cost, time, and expertise.
  • Ensure your legal rights are fully protected throughout the process. 

By following this approach, businesses can select an arbitrator who is well-suited to their case and can ensure a fair arbitration process. 

Conclusion

Choosing the right arbitrator requires careful consideration of experience, industry knowledge, impartiality, and ability to handle complex disputes. Businesses should focus on understanding arbitration in Singapore, asking the right questions, and prioritizing legal rights to ensure the process is fair, efficient, and effective. 

At PD Legal, we have guided many businesses through arbitration, helping them evaluate potential arbitrators and navigate the process with confidence. If you are facing a business dispute in Singapore, contact us now and let our team of experienced lawyers assist you in protecting your legal rights! 

FAQs

How do you choose an arbitrator?

Choosing an arbitrator involves evaluating their experience with arbitration in Singapore and knowledge of the relevant law. Businesses should also consider the arbitrator’s reputation for fairness and ability to protect legal rights. 

Which factor is important when selecting an arbitrator?

Experience in arbitration and knowledge of the applicable law are key factors when selecting an arbitrator. Understanding industry-specific issues also ensures that legal rights are properly safeguarded. 

Why do large companies prefer arbitration?

Large companies prefer arbitration because it offers privacy, faster resolution, and flexibility compared to litigation. Arbitration in Singapore allows businesses to protect legal rights while avoiding lengthy court proceedings. 

What are the qualities of an arbitrator?

An arbitrator should have impartiality, experience in arbitration in Singapore, and expertise in relevant law. Strong decision-making skills and respect for legal rights are also essential qualities. 

What is the main role of an arbitrator?

The main role of an arbitrator is to resolve disputes fairly while ensuring that legal rights are protected. An arbitrator manages arbitration in Singapore efficiently and provides decisions outside the court system. 

How to be successful in arbitration?

Success in arbitration depends on understanding arbitration rules, selecting an experienced arbitrator, and protecting legal rights throughout the process. Consulting a lawyer in Singapore can also improve outcomes. 

What are the grounds for challenging an arbitrator?

Arbitrators can be challenged for conflicts of interest, bias, or failure to act impartially in arbitration in Singapore. Protecting legal rights requires addressing any concerns promptly. 

What is the biggest problem of arbitration?

The biggest problem of arbitration is the potential cost and complexity, especially for disputes with intricate legal issues. Delays or lack of transparency can also impact legal rights if not managed properly. 

Is arbitration better than going to court?

Arbitration can be better than court for businesses seeking faster, private resolution while protecting legal rights. However, litigation may still be needed in cases requiring formal court enforcement of law. 

What skills do arbitrators need?

Arbitrators need knowledge of arbitration law, strong analytical skills, and the ability to manage disputes fairly. Communication and decision-making skills help protect legal rights throughout arbitration in Singapore. 

What can an arbitrator not do?

An arbitrator cannot act with bias, ignore legal rights, or exceed the powers granted under arbitration agreements. Arbitration in Singapore requires impartiality and adherence to law. 

Who benefits the most from arbitration?

Businesses seeking efficient, confidential dispute resolution benefit most from arbitration. Protecting legal rights while avoiding prolonged litigation makes arbitration in Singapore attractive. 

Disclaimer: This article is intended to provide general information only and does not constitute legal advice. It should not be used as a substitute for professional legal consultation. We recommend seeking legal advice before making any decisions based on the information in this article. PDLegal fully disclaims any responsibility for any loss or damage that may result from reliance on this article.  

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